Privacy Policy for Using Nextiva for Lead Messaging
Effective Date: 10/08/2024
1. Introduction
This Privacy Policy outlines how SDS Property Mangement (“we,” “us,” or “our”) collects, uses, and protects personal information when using Nextiva services to send messages to our leads. We are committed to ensuring that your privacy is protected in compliance with the 10DLC regulations.
2. Information We Collect
When using Nextiva, we may collect the following types of personal information from leads:
● Contact Information: Name, phone number, email address.
● Communication Data: Content of messages sent and received.
● Usage Data: Information on how you interact with our messages.
3. How We Use Your Information
We use the information collected for the following purposes:
● To communicate with leads regarding products and services.
● To provide customer support and respond to inquiries.
● To comply with legal obligations and regulations.
● Mobile information will not be shared, sold, or conveyed to third parties for marketing/promotional purposes.
To improve our messaging services and user experience.
4. Legal Basis for Processing
We rely on the following legal bases for processing personal information:
● Consent: We obtain explicit consent from leads to send messages.
● Legitimate Interests: We process information to enhance our services and maintain communication with leads.
5. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
● Service Providers: We may share information with Nextiva and other third-party vendors that assist us in providing our services.
● Legal Compliance: We may disclose information to comply with applicable laws, regulations, or legal requests.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
● The right to access your personal data.
● The right to request correction of inaccurate data.
● The right to request deletion of your personal data.
● The right to withdraw consent at any time.
To exercise any of these rights, please contact us using the information provided below.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our privacy practices.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
SDS Property Mangement
405-765-8676